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Rachel Beaney is a writer and social media content specialist, helping businesses connect with their audiences. She is based in Sydney, Australia.
by rachelbeaney | Oct 4, 2017 | UncategorizedA social media crisis can hit any company, of any size, at any time. It can be anything from an unhappy customer having a tough day and posting about it publically, to a business challenge you haven’t been able to resolve and it spills out on social media, or, quite...